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What is financial hardship?

It is important to know that banks want to help their customers, especially if they’re experiencing financial difficulties and have specific policies, programs and practices in place to do this. Depending on your circumstances your bank may be able to help in a variety of ways.

Banks consider that there are three types of financial difficulty:

  1. Late payment assistance
  2. Financial hardship
  3. Prolonged and permanent state of financial difficulty.

Late Payment Assistance

Financial Hardship

Permanent Change in Financial Circumstances